At ProGear Outfitters, we understand that your work demands reliability not just in your gear, but in every aspect of your experience with us. That’s why we’ve streamlined our delivery process to ensure your high-performance workwear reaches you efficiently, no matter where you are. Built for professionals by professionals, our shipping options are designed to meet the urgent needs of those who protect, serve, and maintain our communities.
Shipping Options
We offer two convenient shipping methods to fit your timeline and budget, ensuring you get your essential gear when you need it. All orders are processed within 1-2 business days from our Memphis-based facility, allowing us to maintain the quality and speed you expect.
Standard Shipping
For those who need their items quickly, our Standard Shipping option uses trusted carriers like DHL or FedEx. This method is ideal for professionals facing tight deadlines or unexpected field demands.
- Cost: $12.95 (applicable to all orders)
- Delivery Time: 10-15 days after shipment
- Best For: Urgent needs and time-sensitive situations
Free Shipping
If you’re planning ahead and want to save on costs, our Free Shipping option uses EMS and is available for orders over $50. This economical choice ensures you receive your gear without any additional fees.
- Cost: Free for orders of $50 or more
- Delivery Time: 15-25 days after shipment
- Best For: Budget-conscious professionals stocking up on essentials
Note: We ship globally, excluding select remote regions in Asia and other areas. If you’re unsure about delivery to your location, please contact our support team for assistance.
What to Expect After Ordering
Once you place an order, our team gets to work immediately. Here’s a quick overview of the process:
- Order Processing: 1-2 business days for verification and packaging.
- Shipment Notification: You’ll receive a tracking number via email once your order is dispatched.
- Delivery: Depending on your chosen method, expect your package within the estimated timeframe. For Standard Shipping, tracking is available for real-time updates.
We partner with reliable carriers like DHL, FedEx, and EMS to minimize delays and ensure your gear arrives in pristine condition, ready for action.
Our Commitment to You
Just like our products—engineered with innovations such as the Boa Fit System and Streetgear Flex—our delivery services are built to support your demanding lifestyle. Whether you’re a law enforcement officer, emergency responder, or industrial worker, we know that delays can impact your performance. That’s why we prioritize speed and reliability, backed by our Memphis-based team’s deep understanding of American professionals’ needs, extended to our global customers.
If your delivery exceeds the estimated time or you have any concerns, don’t hesitate to reach out. We’re here to ensure your ProGear Outfitters experience is as dependable as the gear you wear.
Need Help?
For questions about shipping, tracking, or delivery issues, contact our support team at [email protected]. We’re dedicated to providing solutions that keep you focused on what matters most—your work.
ProGear Outfitters
1348 Lightning Point Drive, Memphis, US 38118
Serving professionals worldwide with pride and precision.
